Seasonal Lingerie Box

Step 1: Take our Style Quiz

Step 2: Complete your order 

Step 3: Receive a welcome email with all the details you need

Step 4: Sit back, relax, and wait for our pretty pink box to be delivered to your doorstep. Our box is a simple pink box with the letter "a" in front of it so you can rest assured no one else needs to know.

P.S.: Display photos are examples of possible lingeries that we include in our boxes. We can't guarantee availability of specific lingerie items due to seasonal collections of each brand.

1. What happens if one of the items that was sent to me doesn't fit me?

We always strive to curate your box based on your Style Quiz result. However, if any of the item doesn't fit you well, we allow for adjustments. You have 7 days from the time the box has been delivered to your address to let your stylist know. Your stylist will work with you to understand the issue and will include a replacement item in your next box.

2. How do you manage cancellations?

We believe that you should have full control on your lingerie and sleepwear delivery according to your needs. That's why cancelling and skipping delivery options are made available and easy for every Aurelia client.

To cancel: simply log in to your account and select Cancel Subscription. Cancelling subscription must be done by the 14th of the month or 15 days before your next delivery. 

Please note that once cancelled, any discount and savings you might have will also be cancelled. If in the future you wish to resume subscription, your previous savings will not be applied.

3. Can I skip delivery for my next box?

Yes, you can. Just login to your account, click on "Manage orders" on the bottom right corner and navigate to "Subscription". Then, select "Skip" beside the next order detail. When a delivery is skipped, you won't be charged for it.

This is an ideal option if you want to keep any savings and discounts you've applied but wish to skip delivery only for certain months. 

4. What are the shipment and payment schedules like?

We ship our boxes on the following dates: April 1st, July 1st, October 1st, and January 1st.

To ensure adequate time for preparation and packing, payments are processed 15 days prior to shipping. The payment dates are March 15th, June 15th, September 15th, and December 15th.

5. I'd like to make adjustments to my preferences. How can I do that?

Simply email us at stylist@aureliabox.com and we'll make the adjustments for you. Alternatively, you can update your preferences for multiple questions at once by clicking here.

Still have questions? Please visit our FAQ page.